NEOZ Venue Package – Terms & Conditions

These terms apply to the NEOZ Venue Package Promotion (the Promotion) and supplement our general Terms of Sale, which continue to apply.

1. Promotional Period

(a) The Promotion runs from 8 October 2026 to 15 December 2026 inclusive (AEDT).

(b) To qualify for the Promotion:

(i) the quotation or order must be newly created and issued during the Promotional Period; and

(ii) payment in full must be received by NEOZ no later than 11:59pm AEDT on 15 December 2026.

(c) Any quotation, invoice, order or other sales arrangement created, issued, authorised, accepted or paid, whether in whole or in part, before 12 October 2026 is not eligible for the Promotion.

(d) Quotations and invoices issued before the commencement of the Promotion will retain their original pricing, terms and conditions and cannot be converted, amended, reissued or otherwise treated as a promotional order for the purposes of qualifying for the Promotion.

2. Eligibility

(a) The Promotion is available to approved NEOZ Trade account holders only.

(b) The Promotion is not available to resellers or distributors.

(c) The Promotion is not available in conjunction with reseller pricing, project pricing, negotiated pricing, or any other NEOZ offer, discount, voucher or special pricing arrangement.

(d) Delivery is available globally with the exception of the USA. Customers billing or shipping to a USA-based company or address are excluded from the Promotion.

(e) The Promotion applies to new business generated during the Promotional Period only. Existing quotations, invoices, orders or previously negotiated arrangements are excluded, regardless of whether payment is made during the Promotional Period.

3. Venue Package Deals

(a) The Promotion applies to a single order containing 24, 36 or 48 eligible lamps.

(b) The following Venue Package Deals apply:

Package	Complimentary Inclusions
24 eligible lamps	24 Cordless Lamp Locks and Carry Bags
36 eligible lamps	1 Medium N1 Charging Station and Carry Bags
48 eligible lamps	1 Large N1 Charging Station, 48 Cordless Lamp Locks and Carry Bags

(c) All items identified as complimentary inclusions in clause 3(b) are supplied free of charge as part of the applicable Venue Package Deal.

(d) Eligible designs may be combined within a single order to reach the applicable 24, 36 or 48 lamp quantity.

(e) Each Bundle Deal applies to a single order only. Quantities from separate orders cannot be combined to qualify for a Venue Package Deal.

(f) Orders containing quantities between the specified Venue Package Deal levels will qualify only for the highest Venue Package Deal threshold reached. For example, an order of 30 eligible lamps will qualify for the 24 lamp Venue Package Deal.

(g) Orders exceeding 48 eligible lamps do not automatically qualify for multiple Venue Package Deals unless expressly agreed by NEOZ in writing.

4. Eligible Products

(a) The Promotion applies only to the following NEOZ lamp designs:

• (i) Manhattan;

• (ii) Victoria;

• (iii) Albert;

• (iv) Tall Poppy;

• (v) Nimbus;

• (vi) Gem Square Resin;

• (vii) Gem Round Resin;

• (viii) Corner Light;

• (ix) Medusa; and

• (x) Bellingen with Glass Shades.

(b) Eligible designs may be combined in any proportion within a qualifying order, provided the total number of eligible lamps reaches one of the Venue Package Deal quantities specified in clause 3.

(c) Only complete eligible lamps count towards the 24, 36 or 48 lamp Venue Package Deal quantity.

5. Excluded Products

(a) All NEOZ products and designs not specifically identified as eligible under clause 4 are excluded from the Promotion.

(b) Charging systems, accessories, replacement parts, diffusers, Light Engines and other standalone components do not count towards the qualifying lamp quantity unless specifically identified as a complimentary inclusion under clause 3.

(c) Custom, modified or bespoke products are excluded from the Promotion unless otherwise agreed by NEOZ in writing.

6. Complimentary Items

(a) Complimentary items are supplied only in the quantities specified for the applicable Venue Package Deal under clause 3.

(b) Complimentary items have no cash value and cannot be exchanged for cash, credit, discount or alternative products unless otherwise agreed by NEOZ.

(c) Carry Bags will be matched to the eligible lamp designs ordered.

(d) Where an order contains multiple eligible lamp designs, the quantity and type of Carry Bags supplied will be determined by NEOZ based on the lamps included in the order.

(e) Complimentary Charging Stations, Cordless Lamp Locks and Carry Bags are subject to availability.

7. Pricing

(a) Trade values associated with the Promotion are based on the applicable NEOZ Trade Pricelist in effect at the time the quotation is issued. The NEOZ Trade Pricelist Q3 2026 applies to quotations issued up to and including 31 October 2026, and the NEOZ Trade Pricelist Q4 2026 applies to quotations issued from 1 November 2026 onwards. All pricing is in Australian Dollars (AUD).

(b) Shipping, duties, taxes and any other applicable charges are excluded from the stated Trade values and will be charged separately where applicable.

(c) Complimentary items supplied as part of the Promotion will appear at no additional product cost but may contribute to applicable shipping, duty, tax or import charges where required.

(d) The Promotion cannot be combined with reseller, project or negotiated pricing, or any other offer, discount or special pricing arrangement.

(e) Any quotation or invoice issued before 12 October 2026 remains subject to the pricing and terms originally provided and is not eligible to be repriced under the Promotion.

8. Stock and Availability

(a) All Venue Package Deals, eligible products and complimentary items are subject to availability.

(b) Stock of some eligible products may be limited and orders will be processed subject to available inventory and production capacity.

(c) Where an eligible product or complimentary item is unavailable, NEOZ will contact the Customer to discuss available alternatives.

9. General

(a) NEOZ reserves the right to amend, suspend or withdraw the Promotion at any time. Any such change will not affect eligible orders already accepted and paid for in full by NEOZ before the change takes effect.

(b) NEOZ may refuse to accept or process an order under the Promotion where:

• (i) the Customer does not meet the eligibility requirements;

• (ii) the order does not meet the applicable Bundle Deal requirements;

• (iii) the Customer is seeking to combine the Promotion with an excluded pricing arrangement or other offer;

• (iv) the quotation, invoice or order relates to an arrangement created or issued before the commencement of the Promotion; or
  

• (v) NEOZ reasonably believes the Promotion is being misused or its terms are being circumvented.

(c) NEOZ may decline any request to cancel, reissue, amend or replace an existing quotation, invoice or order where the purpose or effect would be to obtain eligibility for the Promotion.

(d) If a pricing, product listing, promotional inclusion or other error occurs in connection with the Promotion, NEOZ may correct the error. Where an affected order has already been placed, NEOZ will contact the Customer to confirm the available options.

(e) For any queries regarding the Promotion, please contact NEOZ at sales@neoz.com.au.

(f) Nothing in these terms limits, restricts or excludes any consumer rights or guarantees that apply under applicable law and cannot lawfully be excluded.

Information correct as of 12 October 2026.